This Privacy Policy explains how Maqam AI Inc. ("we," "us," "our") collects, uses, discloses, and protects information through Maqam (the "App").
1. Information We Collect
1.1 Information You Provide: name, email, and profile information from your chosen sign-in method — Sign in with Apple, Google sign-in, or email sign-up; preferences you add; support communications.
1.2 Recitation and Usage Data: which surahs/ayahs you've practiced, session frequency, streaks, scores, and completion status; audio recordings you submit for practice and feedback ("Voice Data"); general feature usage and related progress metadata.
1.3 Automatically Collected Information: device type, OS, device identifiers; IP address, access times, crash and diagnostic logs; approximate location derived from IP address, where applicable (we do not collect precise GPS location unless a specific feature requires it and you separately consent).
1.4 From Sign-In Providers: profile information (e.g., name, email) received from the sign-in provider you choose, as permitted by your settings with that provider.
1.5 The App will request microphone access to record your recitation for feedback purposes; you can manage this permission in your device settings at any time.
2. How We Use Information
We use information to:
- create and manage your account;
- operate and personalize the App, including tracking your recitation practice progress;
- process Voice Data through artificial intelligence and machine learning technologies, including processing performed by our service providers, to generate style-comparison feedback and scoring (melody, pacing, pauses, ending, stability, and related signals — not tajweed certification);
- maintain, troubleshoot, and improve the App;
- send service-related communications and, where you've opted in, marketing;
- detect and prevent fraud, abuse, and security incidents;
- comply with legal obligations.
3. AI Processing and Voice Data
3.1 We use artificial intelligence and machine learning processing, including processing performed by our service providers, to analyze content you submit, including Voice Data, to provide recitation feedback. This may involve transmitting your Voice Data to servers located outside your country of residence.
3.2 We do not use Voice Data to create a biometric "voiceprint" to identify you across other services or contexts. It is used solely to provide recitation feedback and related App functionality. Where applicable law treats Voice Data as biometric or sensitive personal information, we rely on your consent — given by using the App's recitation features — before processing it for that purpose, and you may withdraw that consent at any time by contacting us, which will limit your ability to use AI-based feedback features.
3.3 AI-Generated Feedback is produced by automated systems and may not always be accurate; see our Terms and Conditions for related disclaimers. Where you interact with an AI-powered feature, you are interacting with an automated system rather than a person.
3.4 We may use de-identified or aggregated data derived from App usage to improve our products. We do not use your raw, identifiable Voice Data to train AI models beyond providing your own feedback, unless we obtain your separate, explicit opt-in consent to do so.
3.5 Retention of Voice Data. Recordings submitted for cloud analysis are processed temporarily and deleted from our servers by default after processing. If you choose to save a recording on your device (for example in My recordings or milestone takes), that audio stays on your device and is not uploaded for long-term cloud storage. Score and progress metadata may sync when you are signed in; audio does not sync across devices.
4. Religious Data
Because the App is built around Quran recitation, your use of it may reveal or suggest information about your religious beliefs. We treat this with particular care: we do not use information suggestive of your religious beliefs for purposes unrelated to operating the App (such as advertising targeted by religious affiliation) without your explicit consent, and we do not sell it. Where applicable law (such as the EU/UK GDPR) classifies this as a special category of personal data, we process it on a legal basis permitted by that law, including consent you provide by creating an account and using the App's recitation features.
5. How We Share Information
We do not sell your personal information for money. We may share it with:
- Service providers performing work on our behalf, including cloud hosting, authentication and database services, analytics, and artificial intelligence and machine learning processing, each under contractual confidentiality and data-protection obligations;
- Sign-in providers you choose, as needed to authenticate your account;
- Legal and safety recipients, to comply with law or protect rights, property, or safety;
- a successor in a merger, acquisition, or asset sale, under standard confidentiality terms;
- anyone else with your consent or at your direction.
6. Data Retention
We retain personal information, including Voice Data, only as long as needed to provide the App's features or as required by law, under a written data retention approach that sets the purpose, business need, and deletion timeline for each category of data we hold. Account, progress, and score metadata may be retained while your account is active. Temporary Voice Data submitted for analysis is deleted after processing by default. You may request deletion of your account and data at any time (Section 8).
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security. Keep your account credentials confidential.
8. Your Rights and Choices
Depending on your location, you may have the right to: access, correct, or update your information; request deletion; request a portable copy; object to or restrict certain processing; withdraw consent (including for AI or Voice Data processing) without affecting past lawful processing; opt out of marketing; and, where applicable (e.g., California and other U.S. states), opt out of "sale" or "sharing" of personal information, or lodge a complaint with a relevant regulator. Contact support@maqamapp.com to exercise these rights; we may need to verify your identity first. We will not discriminate against you for exercising them.
9. Children's Privacy
The App is not directed at children under 13 for an independently held account. A child under 13 may use the App only through an account created and supervised by a parent or legal guardian, who must provide verifiable consent before we collect any personal information — including Voice Data, which we treat as biometric information for children — from that child. We do not knowingly collect personal information from a child under 13 without such consent, and we do not disclose a child's personal information to external parties beyond what is integral to providing the App's core features without separate verifiable parental consent. We retain children's personal information only as long as necessary for the purpose it was collected and delete it thereafter. Parents/guardians may contact support@maqamapp.com to review, request deletion of, or refuse further collection of their child's information.
10. International Data Transfers
Your information, including Voice Data, may be processed and stored outside your country of residence, in countries with different data protection laws. Where required, we use appropriate safeguards (such as standard contractual clauses) for these transfers.
11. Third-Party Links and Services
The App may link to or integrate with external services, including sign-in and AI processing. This Policy does not apply to them; their own privacy practices govern their handling of your information.
12. Do Not Track
The App does not currently respond to "Do Not Track" signals, as no uniform standard exists.
13. Changes to This Privacy Policy
We may update this Policy at any time, in our sole discretion. We will post the revised Policy in the App and/or on our website and update the "Last Updated" date. Notifying you beyond this is a courtesy; except where applicable law requires more specific or advance notice — for example, for a material change in how we use previously collected data — we retain discretion over the method and timing of notice. Continued use of the App after a revised Policy takes effect constitutes acceptance of it.
14. Contact Us
Questions about privacy? Email support@maqamapp.com.